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NC Poison Control taking state calls about coronavirus 

North Carolina Poison Control is now answering calls for the state’s Coronavirus Line, which was set up in January, to field questions and concerns about coronavirus.

The toll-free number to the Coronavirus Line is 1-866-462-3821.  Nurses and pharmacists answer the calls. 

The 2019 coronavirus was first identified in Wuhan City, China.  At this time, people in Wuhan City, or those who have traveled there, are at the greatest risk for infection.  The likelihood of someone getting sick with the coronavirus in the U.S. is low because the virus is not spreading in the U.S. 

People infected with the coronavirus can experience symptoms like those of the common cold to more serious respiratory illness.  Reported symptoms include fever, cough, and shortness of breath.  The spread of the virus is thought to occur from person-to-person through respiratory droplets when an infected person sneezes or coughs.

Even though infection is unlikely, there are some everyday steps you can take to prevent the spread of respiratory viruses:

  • Avoid close contact with people who are sick;

  • Wash your hands regularly with soap and water;

  • Avoid touching your eyes, mouth, and nose if you haven’t washed your hands. 

If you feel you have symptoms of the coronavirus, or could have been exposed, call the NC Coronavirus Line at 1-866-462-3821. 

You can also visit for more information.  

To see the NC Department of Health and Human Services (NCDHHS) announcement about the new phone line, click here: 


New e-cigarette brochure from North Carolina Poison Control

North Carolina Poison Control has a new brochure available to help you navigate some of the information, or misinformation, you may be hearing about e-cigarettes.

The brochure equips you with facts about e-cigarettes and provides tips about how to approach the subject of vaping with the teens in your life.  You’ll also find out what to do in the event an e-cigarette poisoning is suspected.    

Parents with young children, this brochure is for you, too.  Children are at risk for e-cigarette poisoning if they come in contact with e-cigarette products.

Anyone in North Carolina can order a free e-cigarette brochure as a part of our teen pack.  Click here to order a teen pack. 

You can also click here to download or print the brochure.   


North Carolina Poison Control celebrates 25 years with PSA
In 2017, Carolinas Poison Center is marking its 25th anniversary. As the state of North Carolina’s only poison control center, we’ve advised people through a lot of ingestions, inhalations, envenomations, exposures on the skin, or in the eyes.

Hear from our staff as they describe a day in the life of a poison control center and why they love what they do.

Watch the 25th anniversary PSA video