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Food recalls are the removal of foods from the market that present safety concerns or that violate the Food and Drug Administration’s (FDA) regulations. 

Consumers should be aware of recalls because the recalled foods can cause illness or injury, especially in people that have weakened immune systems from chronic illness or medical treatments.

A food that is recalled may be contaminated with disease causing bacteria, viruses or parasites, or even have broken glass or fragments of metal or plastic in it.  The company that made the food product may have failed to list a major allergen in the food, like peanuts or shellfish.

A recall can be voluntary by the manufacturer or distributor, or the FDA may request or mandate the recall.

Where do I find information about recalls?

  • You can call NC Poison Control and a nurse or pharmacist can help you find out more.
  • You can visit the FDA website:

What do I do if I have a recalled food product?

  • Read the recall notice carefully and follow the directions on disposal and returns.
  • Return or call the store where purchased for a refund and/or direction on returning or disposing of the product.
  • If directed to dispose of a contaminated product in the trash, wrap it securely (double bag) before putting it the outdoor trash.
  • Do not give the food product to your pets or to a food pantry.
  • Clean any contaminated surfaces well such as the inside shelves of your refrigerator, cutting boards, or utensils that might have contacted the food.

What should I do if a recalled food product made me sick? 

  • If you have any symptoms of a foodborne illness or allergic reaction, contact your health care provider.
  • Call or chat with NC Poison Control online or via phone.  A nurse or pharmacist can assist you to determine your next course of action and provide education on foodborne illnesses and their treatment recommendations.

Call NC Poison Control at 1-800-222-1222 or chat from this site for questions regarding safety recalls.


Last Updated on 01/11/2024